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Register to start the free vulnerability training 2024 version

The popular Consumer Vulnerability in Later Life online training provided by Just with content created by SOLLA, has been updated for 2024, with an emphasis on having better conversations and helping to avoid foreseeable harm.

Completed over 16,500 times, this training is specifically for financial advisers, paraplanners, administrators and all other financial advisory teams. On successful completion, you'll receive a 60 minute CPD certificate.

By completing this training, you understand:

  • the characteristics of vulnerability and the importance of creating a safe disclosure environment especially where the signs may not be obvious
  • where you can  make changes in working practices to ensure clients receive the support and care that meets their needs, and
  • how to ensure your clients, including those with the characteristics of vulnerability, receive consistently good outcomes in line with Consumer Duty.

 

Start the training now >

 

Visit the Customer vulnerability and Consumer Duty areas of justadviser.com for a
range of support to help you raise staff understanding and develop effective
vulnerability policies.

For more information, please call the Just support team on 0345 302 2287 or by email.
 

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