Health conditions, whether physical or mental, visible or hidden, can affect a client’s ability to make informed financial decisions at any stage of life. Providing effective support requires recognising subtle signs, allowing extra time, adapting communication, and responding with empathy to help prevent foreseeable harm.
Clear records and outcome-focused monitoring can also demonstrate how these needs are identified, supported, and translated into positive client outcomes. Just can help you put this into practice with resources to identify and record vulnerability.
Download useful vulnerability resources >
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