Your latest vulnerability update from Just

A vulnerable circumstance is the same as a vulnerability… or is it?

According to Beth Yolland-Jones, Clinical Lead at Comentis, they're not the same. Vulnerable circumstances or events can impact clients differently. Vulnerability can arise due to changes in behaviour or engagement as a result. Hear what Beth has to say about the links between the two and more in our vulnerability myths bite-sized videos.
 

 
You can also visit the customer vulnerability and Consumer Duty areas of justadviser.com  for a range of support to help you develop effective vulnerability policies.
 
For more information, please call the Just support team on 0345 302 2287 or email.